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How Can Enterprise Management Systems Help?

The information technology sector has rapidly become the most important part of a company’s ability to do business in the 21st century. From services and operations to social media and information security, information technology is impossible to avoid in business. Over time, the invention of new technology has created new jobs and tasks that didn’t exist before. Now, information technology is the backbone of most businesses.

What is an Emergency Management System?

To make this simpler, companies are always looking for new ways to improve their business. As technology has advanced, business owners are looking for technological ways to improve and simplify their company. Enterprise Management Systems (EMS) are large-scale software packages that can help to solve the complex technical issues that businesses have to deal with. In many ways, it works as a central command hub for automation and reporting.

How does EMSs Help Businesses?

Today, we’re going into just five of the top reasons why an EMS is a great business decision. Let’s take a look.

Data Storage

One of the most vital aspects of dealing with customers is the easy recalling of there data. This data needs to be stored safely and in a way that can be easily analyzed. If you’re looking for things that you could save and learn from then think about customer order history, shipping information, and customer information. First, this information can be used to help when a customer calls. Second, this information can be analyzed so that you can learn and predict what people will need or will be interested in in the future.

Secure Data

In recent years, we’ve seen more and more breaches of corporate servers. Big brands like Home Depot, Target, and even Sony have all bit hit showing no one is safe. However, a way to help increase the security of both your and your customer’s data is to use an encrypted and secure EMS. With an EMS, you will be protected as well as the big companies. While no one is entirely safe, it’s worth being as safe as you can be.

Scalability

Of the best features of an EMS is its ability to scale up or down as the company needs. Unlike a regular IT department, an EMS system can quickly and with almost no delay allow you to store additional data or access extra processing power. What that means is you will not have to worry about expanding your servers or acquiring more IT employees, it will all be done for you through the cloud. On the other hand, this also means that you can scale down just as quickly if needed. Rather than working to layoff and sell parts of your IT department, it’s as easy as a simple phone call.

Save More Money

Enterprise Management Systems will reduce the cost of doing business in the end. This cost reduction will increase the budget that your company can spend on its customers, marketing, or other business processes. Not only will you not have to worry about employing a whole IT department, but your EMS can also help to make sure that you are not ordering too much inventory or spending too much time looking for client information.

Standardize Processes

One of the hardest things to control in a business is the processes that everyone is handling at different times of the day. In specific, customer service is a considerable challenge to get consistent across the board. An enterprise management system can help with this. It can help your employees recall information, answer questions, and provide a uniform experience no matter when they call or who answers.

 

Overall, an emergency management system can help a business in countless ways. It’s the perfect system for a growing enterprise with many moving parts. We’d love to help you understand further what an EMS is and how it can help you and your specific business. If you have questions, reach out to us today!

Why You Should be Using an Enterprise Management System

In the age of technology, the digital world touches every part of an enterprise or business. You can’t look at customer service operations, social media, or security the same way you did years or even decades before. Over time, new technology has created new jobs, systems, and abilities that we would have never known could exist in years past. Enterprise management systems, an invention of this growth, is here to keep everything together in this new world.

Companies are always looking to improve their business processes. As time has gone on, more businesses are looking to technology to solve this problem. This is where enterprise management systems come back into play. These systems are large-scale software packages that give a company the ability to control or track large parts of the business from a single hub or command space. They offer many advantages to the companies looking and willing to invest in growth.

Automation of Customer Service Processes

Enterprise systems can help a firm streamline the customer service sector of their business. The system installed allows for the automation of simple customer service processes and provides for the employee to give each customer the same high-quality service process. As a bonus, this process allows for a more straightforward back office as well.

Automation is time-saving, and therefore money saving as well. This time and money can be put to use with other tasks and jobs that are piling up or of more importance. If employees can spend less time tracking down customer information, they can spend more time making them happy.

Scale Business Resources

When you use enterprise management software, you can quickly scale up or down what you need. This gives you the ability to double your IT capabilities overnight or cut them just the same. This means that if your company needs to store additional data or add new services, it’s much easier than if you were doing everything the old fashion way.

No more investing and waiting for new software or hardware. Usually, it’s as simple as a call or a few clicks to expand your package. In many cases, you can see the rewards that day! This flexibility allows your company to control costs while meeting the customers needs no matter how fast they may chance.

Access All Information at All TImes

Since your company and its customers are changing needs and opinions daily, you can’t wait weeks or months to get the information you need. You need real-time access to the data and information that you have about a business’s operations. This is simple with an enterprise system. You’ll be giving a high level or data that leaders can use to improve the company processes and look for future directions.

Standardize Processes

One of the harder things that a company has to deal with is making processes standard across the board. The larger and more complex the company, the harder this can be. However, an enterprise system can help with this issue. One of the biggest benefits of the real-time data that you are given access to is the ability to ensure standardization of anything and everything you have access on. No more will the customer have to wonder why their information was harder to find; it will all be there at your fingertips.

There are many other reasons to invest in enterprise management systems. They offer many ways to save time, make customers happy, make better decisions, and even make the business simpler. It’s the way of the future, and the best thing to do is stay ahead of the competition.

Ten Ways to Save Through Digital Changes

Morissa Schwartz Uncategorized March 22, 2019 Leave a reply

A businesses finances can often have more wasted leaks than a leaky faucet. It’s impossible to optimize business and its processes correctly. In the age of digitalization, this problem is only growing. However, we’ve taken a look at just a few ways you can save money for your business using technology.

1. Reduce Licenses

If your company has to work with programs, you could be paying for licenses you no longer need. Check with each employee to see when, where, and for how long they are using these licenses each month. If you find out that you have four and only three people are using them, that’s instant savings.

2. Allow Remote Work

Your company can save $10,000 per employee per year. How you may ask? Though allowing for remote work. Recent studies have shown that a single full-time remote worker can save your company $10,000 per year. Translating this, letting all of your employees work remote just a few days a month will result in a significant saving for your business.

3. Check Your Plans

Much like the licenses tip, this involves making sure that you aren’t getting more than you need. For example, if you use Trello for project management, the free version might do enough for your small business. Don’t let yourself pay for the premium version when you could be saving that money each month!

4. Change your Bulbs

A quick way to save money in your business is to change your lightbulbs. Compact fluorescent lights are nothing new, but they last longer and cost less than most lights still in offices. Added to this, don’t leave your lights on all the time. In your home, you turn off the light when you are not in a room. Do the same thing at your work and see the savings roll in.

5. Calm the Thermometer

Everyone jokes about the thermometer in the workplace. However, just like in your home, this is is a place where you can save money. If you can, invest in a smart thermometer. This will give you the availability to create settings for when people are in and out. If your office is closed, why are you still heating the building? Over the weekend, have the air torn down just a bit and set it to cool back off hours before the office opens.

6. Check Your Landline

If you are still using a landline for your business, you might be wasting money. VoIP or Voice over internet protocol is cheaper and uses the internet. Which you already have! Best of all, it’s scalable so that you can grow your business without worry!

7. Automation is Key

If you have to do something each week at the same time, it’s time to see if that task can be automated. If customers have to call to schedule an appointment, you are losing that time to talking to them. Instead, let them schedule appointments online and free up yourself to do other tasks while you wait on your new clients to show up.

8. Use Free Marketing Tools

As a business, you have to market your services. There are plenty of ways to reduce the budget of your marketing by starting with free tools and growing from there. No longer are your only options TV, Radio, and print. Now you can use social media for free to advertise your product. Now, you can grow and spend more when it’s time!

9. Collaborate

The technology age has brought about the ability to collaborate with people from around the world. Now when you look to update your logo and website, you can trade services with someone looking for what you have. This allows for money free exchange. However, you need to be sure that the trade is equal in time; that way you are spending more time and effort than they are.

10. Learn

If you run a business, you need to stay ahead. This is usually done by trying new things and running marketing campaigns. However, another great way to evolve your business is to invest in free training. Free training can help you see where you have been making mistakes and where you can make more money and do better.

The Biggest 2019 Summer IT Conferences

If you thought about change this year, summer is the perfect time to get to it. Today, we have rounded up the top IT conferences in the world. If you’re into networking, learning, or selling you’ll want to be at these.

May

TNW Conference (The Next Web)

Date: May 9 – 10

Location: Amsterdam, The Netherlands

Cost: €259-895

This technology festival is perfect for executives, top-tier investors, and startups with big missions. Each year the TNW Conference highly anticipated and lasts for two days of business and knowledge sharing. Now in its 13th year, TNW Conference has grown from a 200-person event a festival of over 15,000 attendees a day and 3,500 companies from all over the world!

Citrix Synergy

Date: May 21 – 23

Location: Atlanta, Georgia USA

Cost: $1,395 – $2,295

Located in the home of the world’s busiest airport, Citrix Synergy is an event anyone can fly to. It’s one of the top industry conferences on digital business transformation. While there, you can expect to learn and network with peers and the leading industry experts. Interactive features will keep you engaged and interested each day of the conference. Citrix Synergy shares how scaling for the future of your organization.

June

Gartner CIO & IT Executive Summit

Date: June 3 – 6

Location: Toronto, Canada

Cost: $3,475 CAD

Covering everything from Innovation and Artificial Intelligence to the Future of Work and Data and Analytics, the Gartner CIO & IT Executive Summit empowers leaders in the digital world. Top industry leaders will teach attendees how to apply digital business concepts in real-world scenarios and more. If you are looking for new technologies, this is your chance of the year!

IDUG Tech Conference

Date: June 2 – 6

Location: Charlotte, North Carolina USA

Cost: $1,865 – $2,295

The International Db2 Users Group (IDUG®) is the foremost independent, user-driven community that provides a direct channel to thousands of professional Db2 users across the globe. IDUG’s annual North American event brings Db2 professionals of all backgrounds together — allowing you to reach key players in the industry.

Digital Workplace Experience

Date: June 17 – 19

Location: Chicago, IL USA

Cost: $1,495-$2,495

In its third year, Digital Workplace Experience is a digital workplace conference. It’s hosted and produced by SMG/CMSWire and Digital Workplace Group. At three-days, the event gathers enterprise-level digital workplace leaders for sharing best practices, demos, co-working, and more.

July

Esri User Conference

Date: July 8 -12

Location: San Diego, California USA

Cost: $495 – $1,395

With over 1,000 sessions, 770+ hours of training, 300+ exhibitors, and 18,000 of your peers available, this conference is perfect for discovering how GIS is inspiring what’s next. Unique workshops,  hands-on training with technology, solutions in the room, and one of the largest networking events for GIS, this technology event will leave your business better.

CIO Perspectives

Date: July 10

Location: Boston, Massachusets USA

Cost: See Website for Details

This day-long conference is perfect for CIOs already in New England. From 9:00 AM to 5:30 PM, you will have the chance to go to networking events, panels, lessons, and more. With information on network security, this is great for any business who needs to make sure their online data is safe.

Key Players and Customers in the Internet of Things Industry

Key Players and Customers on the Internet of Things Industry

When the Internet of Things (IoT) started to gain press in 2015, people claimed that IoT would be able to transform a business altogether. As the years have gone by and a deeper understanding of the technology has come into play, companies now understand what IoT can be used for. The Internet of Things is now looked at, not as a game changer, but as a valuable way to solve business problems.

When it comes to media focus, there hasn’t been much change. IoT is still looked at as something for the larger IT vendors and customers. However, the industry has changed. IoT technology has allowed for the entry of distributors, VARs [valued added resellers] and smaller SIs [systems integrators.] Not to mention the current needs of the small to midsize customers.

What is a Distributor?

A distributor is a person or company between IT vendors and VARs or SIs. They are in charge of obtaining equipment and software from It vendors and giving to the VARs or SIs. These distributors tend to have a large customer base and the ability to help vendors reach more customers.

Since distributors get equipment and stock it from the vendors, they tend to educate the VARs or SIs about the vendor’s products. Education allows the distributor to help market not only their company but the vendors too. It also allows distributors to deliver sales training, demos, and exhibitions for all products and companies involved. In short, distributors hold the keys to the supply chain.

Who are Value Added Resellers?

Value Added Resellers, alongside SIs, offer a tailored storefront to customers. They serve as the front of the IT business and take the place of a larger vendor. Generally, these companies build turnkey solutions by mixing and matching technology and software. Alongside their solutions, they can also add other services unique to them such as integration, customization, consulting, training and implementation.

When peering into the VARs industry, you will often look at each company based on their customer type. For example, Bursys handles all companies but specializes in technology, energy, mail and packing, logistics, and payment processing. As such, we would be viewed as different from someone who specialized in education. Value Added Resellers, often have a better understanding of customer challenges. This makes them best able to build and package IoT components and offer services.

What are SIs?

Systems integrators can be global companies or local businesses. In general, smaller companies will cater to a specific business process while larger firms can handle many functions of the business. The role of an SI is the role of a VAR. The difference lies in the context. A SIs is more able to customize whereas VARs would prefer to give off the shelf solutions.

Why Care About Smaller Businesses?

Large businesses provide much of the news in the IoT world. However, most of the business opportunity lies in the small to midsize customers worldwide. These businesses are seeking solutions to their business problems and have money to spend. Ignoring millions of companies is ignoring more in profit and sales. At the same time, when IoT was first announced, the extraordinary claims made smaller cost-conscious customers worry about the truth in IoT and the worth of the cost. Due to this past, many have hesitated on approaching IoT due to fears of wasted money and effort.

Today, IoT can look further than ever before at offering solutions to smaller businesses and narrower technical requirements. Added to this, vendors are delivering new technologies that can be used to create new solutions needed to lower the burden customers face in their business. With each advance, IoT becomes more accessible.